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Contact point for consumers


A “contact point” has been set up for consumers. They may contact this contact point to ask questions or to file complaints related to the quality or the safety of food.

There are several ways to contact the contact point :
  • E-mail:
  • Tel.: +32 800 13 550 Monday to Friday from 9.00 am - 16.30 pm.
  • Fax: +32 2 211 82 60
  • AFSCA-FAVV - Point de contact
    FOOD SAFETY CENTER, local 08/120407
    Boulevard du Jardin Botanique 55
    B-1000 BRUSSELS
    Plan of access
Do you have a question concerning the quality and the safety of food ?
Do you want to file a complaint ? 
Click Here.

Our mission is to preserve the safety and the quality of our food in order to protect humans, animals and plants.

Printable version   |   Last update on 21.08.2017   |   Top of the page

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